PRIVACY POLICY

Article 1 (Personal Information)

"Personal Information" refers to information about a living individual as defined under the Act on the Protection of Personal Information, and means information that can identify a specific individual by name, date of birth, address, telephone number, contact details, and other descriptions contained in such information, as well as data relating to facial appearance, fingerprints, voiceprints, and the insurer number on a health insurance card, which can identify a specific individual by itself (personally identifiable information).

Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when they register for the Services. The Company may also collect transaction and payment information that includes personal information exchanged between users and the Company’s partners (including data providers, advertisers, and ad distributors; hereinafter referred to as “Partners”).

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

1. To provide and operate the Company’s services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns and information on other services provided by the Company
4. To contact users as necessary for maintenance, important notifications, etc.
5. To identify users who violate the Terms of Use or attempt to use the Services for fraudulent or improper purposes, and to refuse their use
6. To allow users to view, modify, delete their registered information, and check their usage status
7. To bill users for paid services
8. For purposes incidental to the above-mentioned purposes

Article 4 (Change of Purpose of Use)

1. The Company may only change the purpose for which personal information is used if the new purpose is reasonably related to the original one.
2. When a change is made, users shall be notified by the method prescribed by the Company, or the change will be published on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company will not provide personal information to third parties without the user’s prior consent, except in the following cases or as otherwise permitted by law:
   1. When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the individual
   2. When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the individual’s consent
   3. When cooperation is required with a national or local government agency, or its delegate, to execute duties stipulated by laws and regulations, and obtaining the individual’s consent may hinder such execution
   4. When the following matters are notified or published in advance and the Company has submitted a report to the Personal Information Protection Commission:
      1. The purpose of use includes provision to third parties
      2. The data items provided to third parties
      3. The means or methods of providing such information
      4. The procedure to stop the provision of personal information to third parties at the individual’s request
      5. The method to receive such requests from the individual
2. Notwithstanding the above, the following cases are not considered third-party provisions:
   1. When the Company outsources handling of personal information in whole or in part to the extent necessary to achieve the purpose of use
   2. When personal information is provided as a result of business succession due to a merger or other reasons
   3. When personal information is jointly used with a specific party, and the individual is notified in advance or it is made readily accessible to the individual of the items jointly used, scope of users, purpose of use, and the party responsible for managing the information

Article 6 (Disclosure of Personal Information)

1. When requested by the individual, the Company will promptly disclose their personal information. However, all or part of the information may not be disclosed if any of the following apply, and in such cases, the Company will notify the individual without delay. A fee of 1,000 yen per request may apply:
   1. If disclosure may harm the life, body, property, or other rights or interests of the individual or a third party
   2. If it may significantly hinder the proper execution of the Company’s operations
   3. If it would violate laws and regulations
      1. That the purpose of use includes provision to third parties
      2. The types of personal data to be shared with third parties
      3. The method or means of sharing personal data with third parties
      4. That individuals may request us to stop providing their personal data to third parties
      5. How to submit a request to stop third-party sharing
2. Note that non-personal information such as historical or characteristic data will generally not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

1. If a user finds that their personal information held by the Company is incorrect, the user may request correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) via a procedure specified by the Company.
2. If the Company determines that it is necessary to comply with the request, it will promptly carry out the Correction, etc. and notify the user accordingly.
3. Company makes a correction, addition, or deletion based on the above request, or decides not to do so, we will notify the user without delay.

Article 8 (Suspension of Use, etc. of Personal Information)

1. If the Company is requested by the individual to suspend or erase use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the data is handled beyond the scope of the stated purpose, or was obtained by improper means, the Company will conduct a necessary investigation promptly.
2. If the Company determines that the request is justified, it will promptly suspend use and notify the user.
3. If the Company suspends or deletes the use of personal information based on the preceding provision, or decides not to do so, we will notify the user without delay.
4. Notwithstanding the preceding two paragraphs, if the suspension or deletion of use would require significant cost or is otherwise difficult to carry out, we will take alternative measures if such measures are necessary to protect the rights and interests of the user.

Article 9 (Amendment of Privacy Policy)

1. Unless otherwise stipulated by law or in this Policy, the Company may revise the content of this Policy without prior notice to users.
2. Unless otherwise specified by the Company, the revised Policy shall take effect once posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact:
Email address: privacy@mserrnt.jp

About This Website

Use of Cookies and Web Beacons

This website may use cookies and web beacons to improve user experience, distribute advertisements, and collect statistical data. These technologies may collect usage and attribute information, but do not collect any personal information. If cookies or web beacons are disabled, some services may not be available.

Use of Google Analytics

This website uses Google Analytics to understand website usage. Handling of personal data collected via Google Analytics is governed by both this Privacy Policy and Google Inc.’s own privacy policy. The Company assumes no responsibility for any damage or disadvantage arising from the use of Google Analytics.

External Links

This Privacy Policy applies only to personal information collected through this website. The Company is not responsible for the privacy practices of external websites linked from this site. For social media accounts operated by the Company, the privacy policies of each respective platform apply.